Case study
My Partner Platform — Self-Service Mobile Application for Orange Services
One-page summary: problem, solution, tech, timeline, outcomes, and code ownership.
Case study summary
- 1. Problem: Partner telecom subscribers needed a single mobile app to manage services themselves — plans, roaming, SIM, and technician visits — without relying on operator support for routine tasks.
- 2. Solution delivered: moblers designed and built a scalable self-service telecom app with secure biometric/OTP login and centralized account and service management.
- 3. Tech stack: Mobile application for telecommunications; secure authentication (fingerprint, facial recognition, one-time codes); scalable backend architecture with load balancing for a large subscriber base. (Specific framework names are not listed on the public project page.)
- 4. Timeline: Approximately 4 months, aligned with Partner’s specifications and backend infrastructure.
- 5. Outcomes / metrics: One-stop self-service for data/TV/internet/phone plans, international roaming, SIM activation, account updates, and technician scheduling; reinforced Partner’s digital self-service channel.
- 6. Code ownership: Clients received full ownership of the source code, repo, binaries and deployment artefacts.
My Partner FAQ
What did moblers build for My Partner?
A self-service telecom mobile app for Partner/Orange services with biometric/OTP login, delivered in about 4 months, with full source-code ownership. https://moblers.com/case-studies/my-partner/
Want a similar outcome?
Share your idea, Figma, or deadline — we will scope a measurable delivery plan.