Link

Platform

The professional software developers at moblers built a custom SIP/VoIP mobile app for LINK’s call centers — a reliable, business-grade communication tool designed for high-volume telephony.

Platform type: Mobile Application

Services: VoIP/SIP communication for businesses and call centers

Timeline: Completed over 18 months across multiple versions

Developed by the moblers mobile app development team.

moblers partnered with LINK to create a robust mobile app for call centers, tailored to the demands of business communication. Over an 18-month engagement, the team delivered multiple versions of the app, iterating toward a comprehensive, user-friendly solution. The goal was to streamline communication for call centers — enabling seamless, efficient telephony through performance optimization, integration with third-party systems, and dependable voice channels.

The challenge

Building a production VoIP/SIP app for call-center use raised several demands:

Delivering stable, high-quality voice over SIP/VoIP under real-world network conditions
Integrating with third-party systems already used in the call-center environment
Optimizing performance and reliability across many concurrent users and call volumes

The solution

moblers delivered a custom mobile communication app engineered for secure, efficient, and scalable telephony operations.

Highlights of the solution:

A SIP/VoIP mobile client built specifically for business and call-center workflows
Third-party integrations that fit the client’s existing communication stack
Ongoing iteration across multiple releases to refine performance and usability

This project underscores moblers’ expertise in VoIP mobile app development, delivering communication tools that meet the demands of modern, communication-driven businesses.