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Platform

Platform Type: Mobile Application

Services: VoIP/SIP communication for businesses

Timeline: Completed over 18 months with multiple versions

Services

moblers Delivers LINK VoIP/SIP App: A Custom Mobile Solution for Call Centers

Team

Developed by the moblers mobile app development team

About the Platform

moblers, a leader in mobile app development, partnered with LINK to create a robust mobile app for call centers tailored for business communication needs. Over a development period of 18 months, the moblers team delivered multiple versions of the app, ensuring a comprehensive and user-friendly solution.

The objective was to develop a VoIP mobile app that streamlined communication processes for call centers, enabling seamless and efficient telephony solutions. This custom project aimed to enhance communication efficiency by providing features such as performance optimization, integration with third-party systems, and reliable communication channels.

The challenge

The moblers mobile app development team encountered several challenges during this VoIP mobile app development project:

  • Streamlining Communication for Call Centers: Ensuring the app could handle high call volumes typical of a call center mobile app without compromising performance.
  • Performance Optimization: Tweaking the app’s functionality to deliver efficient and scalable telephony solutions.
  • Integration with Business Tools: Enabling seamless integration with CRMs and other essential tools to enhance the app’s usability for businesses.

The solution

Custom Mobile App Solutions for Call Centers by moblers. Moblers delivered a custom mobile app for communication solutions, ensuring secure, efficient, and scalable telephony operations.

Highlights of the Solution:

  • Data Protection: Implemented encryption protocols to safeguard call and message data during transmission, ensuring sensitive user information remains secure.
  • Optimized Performance: Engineered a scalable solution to handle high call volumes, making it ideal for mobile apps for call centers and other communication-heavy industries.
  • Integration Capabilities: Designed the app to seamlessly integrate with CRMs and other third-party systems, enhancing its value as a business communication app.


This solution underscores moblers’ expertise in VoIP mobile app development, delivering innovative tools that meet the demands of modern communication-driven businesses.

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