AI-powered Facebook Messenger chatbot for restaurant reservations
Global restaurant booking via voice & text chat, AI-driven restaurant recommendations
Moblers dev team
Order Chat is a unique venture by moblers in collaboration with Skipper, created to revolutionize how people book tables at restaurants — anywhere in the world. What began as a localized chatbot on Facebook Messenger quickly evolved into a global restaurant reservation solution.
Behind the scenes, Order Chat is powered by a hybrid system: an AI chatbot on the front, and a smart voice-calling bot in the backend that contacts the restaurant and books the table — all without requiring integration with any restaurant system. This means users could tap a button today and be booking anywhere worldwide by tomorrow.
To enrich the experience further, the platform includes an intelligent AI engine that recommends similar restaurants based on user preferences, cuisine types, and previous selections — creating a personalized journey for every user.
moblers addressed several technical and user experience challenges to ensure Order Chat would scale globally:
No-Integration Booking System: Developed a telephony bot that performs real-time bookings by phone, bypassing the need for restaurant-side integrations.
Global Expansion Readiness: Designed an infrastructure that supports international restaurant discovery and reservation with zero lead time.
AI-Powered Personalization: Implemented a smart matching algorithm to suggest similar restaurants, increasing engagement and relevance.
moblers delivered a conversational platform that seamlessly blends voice and text AI, enabling anyone to book a table — anytime, anywhere.
Key Features of Order Chat:
Conversational Booking: Users can chat in natural language to reserve tables without downloading an app or calling.
Voice-Powered Backend: A voice bot handles the actual call and books the reservation with the restaurant’s staff.
Global Restaurant Access: Works with any restaurant, anywhere — without prior setup.
Smart Restaurant Suggestions: Recommends similar places using AI algorithms for discovery and re-engagement.
This project highlights moblers’ expertise in conversational interfaces, voice-AI systems, and scalable booking platforms — delivering seamless access to global dining with a single tap.
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